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Software Listings
ISx, Inc.
Provides Directory Assistance software for telecommunications call centers.
JBGL Technological Innovation Group Inc.
Provides on-hold music and message digital announcement software.
JDM Systems, Inc.
Provider of systems development software and integration solutions for customer service contact centers.
KGA
Offers PC-based training and assessment programs for call centers and a number of other industries.
KoolToolz
Provides workforce planning tools for call centers, including schedule agents and performance analysis.
Lagan Technologies Ltd.
Customer Relationship Management (CRM) software solutions aimed at the telecommunication and banking markets.
Mercom
Manufacturer of recording and evaluation systems for call centers. Provides the Audiolog multi-function recording platform which is sold through network of certified resellers.
NBX Software
Provides industry specific software solutions for use with 3Com's NBX Voice System.
Noetica
Developers of call center and customer interaction management software, including the Synthesys and NoeticaCR call flow, scripting solutions.
Odesoft Software
Offers end-to-end solutions, including IVR and VoIP, with focus on web application and software development.
OPC Marketing
Manufacturer of predictive dialers and auto dialers, and supplier of related call center solutions.
PanaLog Software
Provides call accounting and call management software for all Panasonic digital and analog (KX-T) telephone systems.
Perimeter Technology
Provider of management information systems for center-based automatic call distribution systems.
Portage Communications
Offers a range of call center software tools for forecasting and staffing.
Professional Telecommunications, Inc.
Distributor of business management solutions for the call center industry.
Rockwell FirstPoint Contact
Offers complete customer contact solutions, supporting multiple channels and including voice, e-mail, web, wireless and VoIP.
Stratasoft
Provides predictive dialing, ACD, IVR, call blending, web collaboration, and other call center support products.
Strategic Computer Support, Inc.
Offers contact center technology for inbound, outbound, and fully blended customer contact centers.
synTelate
Offers desktop customization, campaign management and scripting software, supporting customer service, retentions and telemarketing.
Teleopti
Providers of software solutions for strategic workforce management in contact centers, as well as accounting cost and quality control of voice and IP enterprise networks.
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